Significance of Limited Warranty To deliver worry free operation and eliminate the cost associated with the warranty repairs, Teleweaver offers a Limited Warranty as a standard feature across all major product lines.

60-Day Money-Back Guarantee

Teleweaver offers a 60-day money-back return policy. Within 60 days of receiving the items, customers may return an order and obtain a refund. If the original parts have not been unpacked or touched or if the parts have been determined to not work as described on our website, a full refund will be awarded. In all other cases (e.g., customer orders incorrect parts), you may return it for exchange or full refund (excluding shipping charges). To initiate a return, contact us via email sales@teleweaver.com for a Return Material Authorization number and ship the product.

Limited Warranty

Different products have different limited warranty. According to different materials and workmanships, usage rate, the availability of the spare parts is varied from different products. In Teleweaver, CWDM/DWDM Serials and Optic Splitter enjoy a ten years limited warranty, Transceivers have a five years limited warranty, Network Interface Cards is three years limited warranty. The cables are consumable, they can enjoy a 30 Days Exchange and Return Policy. The rest items usually enjoy one year limited warranty. Custom orders can not be returned when they function properly.

If any Teleweaver product fails due to a defect in materials or workmanship within limited warranty of original shipment, Teleweaver will, at its sole option, repair/replace the product or refund the original purchase price. To access this Limited Warranty, contact Teleweaver for a Return Material Authorization number and ship the product to Teleweaver.

This Limited Warranty is given in line with all other warranties, express and/or implied and to the maximum extent permitted by law, Teleweaver disclaims all other warranties, expressed and/or implied, including the warranty of merchantability and fitness for any particular purpose. No employee of Teleweaver has the authority to verbally modify this Limited Warranty.

All else not withstanding, acceptance of products from Teleweaver, constitutes acceptance of this Limited Warranty.

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